| Issue | What to try |
|---|---|
| Cannot sign in after register | Complete email verification, then sign in again |
| Invitation expired | Ask staff to resend; links last 7 days |
| Invitation email mismatch | Use exactly the invited email address |
| Camera / QR fails on web | Use HTTPS; allow camera permission |
| Payment not showing | Wait for status polling; refresh Billing/Passes; contact the studio if it stays pending |
| Wrong organization | Switch org/role in the app bar |
| Forgot password | Use reset flow; code expires in about 1 hour |
| Waitlist not becoming a booking | Waitlist has no automatic promotion; ask the studio |
| Dashboard numbers look static | Some dashboard figures may be illustrative — see limitations |
Still stuck? Contact your studio administrator or the Vekker team associated with your organization.